Issue 1
January 2021

The Big Switch: Changing to Virtual Meetings During a Pandemic

Virtual Meetings
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As a new employee with the Flood Control District, Sparkle Bell had only worked in the office for one month before employees began to work from home.   

"I knew immediately that there were some things that would be impacted and our community engagement meetings were no exception.  They were immediately halted," said Sparkle Bell, Communications Director.  

 

Her team began the process of identifying platforms to host meetings online. The decision was made to use the online meeting sites Public Input and Webex.  

More Gages, More Data
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The Harris County Flood Control District installed a total of 23 new gage stations in 2020 of which 10 were in the Flood Control District’s network and 13 were installed at the request of regional partnerships through inter-local agreements. The 10 gages installed within the Flood Control District’s network were located at the following locations:

 

  • Boggy Bayou @ San Augustine Street

  • Patricks Bayou @ East 8th Street

  • Taylor Bayou @ Port Road

  • Clear Creek @ Dixie Farm Road

  • East Fork San Jacinto @ SH 105

  • Tarkington Bayou @ SH 105

  • Luce Bayou @ SH 321

  • Armand Bayou @ Space Center Boulevard

  • Cedar Bayou @ FM 1960

  • Vince Bayou @ Fairmont

 

Gages installed along portions of Cedar Bayou, Luce Bayou, Tarkington Bayou, and the East Fork of the San Jacinto River were added to increase

rainfall coverage and water level information on the upstream headwaters of these watersheds in northern and central Liberty County, northeastern Montgomery County and far eastern Harris County. It became clear during the widespread and significant flooding resulting from Tropical Storm Imelda (2019) in this area, that additional rainfall and stream information in the headwaters of these watersheds would greatly benefit downstream warning and preparations in northeast Harris County. 

Flood Control District Website Gets a Fresh Look
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The Harris County Flood Control District's Creative Services team has spent the last several weeks making updates to our website with the goal of making it easier for first time visitors to find information about our projects and activities. These changes will begin to appear on hcfcd.org  at the end of January. 

 

The changes include new features on our homepage, along with an updated menu system which organizes site content into four main categories: About, Activity, Resources, and Community. This new menu system will allow visitors to preview and directly navigate to more of the content within each of these new sections, while the updated homepage will provide a richer and more detailed introduction into the work of the Flood Control District and an updated mapping interface for exploring active Capital and Major Maintenance projects. 

Team members: Martin Pepper, Natalia Reynolds, Javier Rodriguez, and Universal Services.

Record Number of Service Requests Closed 
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The Citizens Service Center provides a single point of contact for residents to report concerns and raise concerns regarding the operating condition of Flood Control District infrastructure. 2020 was a busy year for service request work.   For 2020, nearly double the number of service requests were completed.  The Citizens Service Center Team closed out 2,862 requests compared, to 1,232 in 2019.  This is part of the CSD's effort to clean up the significant backlog and outdated service requests.

 

The same five Watersheds comprise both the top producers of new service requests and closed service requests:  Greens, White Oak, Cypress, Brays, and Buffalo. 

Team members: Jeremy Phillips, James Orlando,Citizen Service Center Reps – Erica Smith and Pamela Vanstavern, Property Mangers, and Infrastructure

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Jason Krahn
Infrastructure Division Manager
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How long have you been with the Flood Control District ?

17 years and 8 months

What are your day to day responsibilities?

My typical daily activities include reviewing/providing direction on future projects and initiatives that will create new Infrastructure to maintain, managing the inspection and repair of Federal Protection Projects under the District’s charge, working with the Corps and other outside agencies and non-profit groups for the repair of our systems, providing technical information on District specifications and other project related items, and providing support to INF staff to help them accomplish their projects, goals and initiatives in the most efficient manner possible.

What do you like the most about your job?

The satisfaction of working in a team environment to craft a solution to a complex problem and then seeing it through until it is successfully completed. 

What is the most challenging thing about your job?

I truly enjoy helping citizens with their drainage problems, and many times problems are brought to my attention that are not within the District’s scope of responsibility.  I have found it challenging at times to explain to citizens that the District does not handle ALL drainage issues.  However, I will always try to point them in the right direction or provide a contact who may be better equipped to help them out.  

 

What is something about you that people would be surprised to know?

From the age of four through my high school graduation I competed in youth rodeos across the state of Texas. 

Employees Recognition Program in Full Swing